Why Us
Local cleaners. Professional systems. Real accountability.
We are a local family owned business based in St. Petersburg, with our office downtown near Mirror Lake. You might catch us at Mazzaro’s during lunch, on St. Pete Beach in the evening, or on Beach Blvd in Gulfport grabbing pizza on the weekend.
When you hire Tampa Bay Home Services, you are hiring a nearby team with standards, insurance, training, and accountability built into the way we work.
Why Local Ownership Matters
Remote cleaners are the risk. We are the opposite.
The bane of the cleaning industry is remote cleaners: companies operated from somewhere else, often out of state or outside the country. They can disappear the moment there is an issue. A local, properly insured company protects your home, your safety, and your liability exposure.
Are your employees W-2?
If not, red flag. W-2 employees mean the company is responsible for training, payroll taxes, and supervision.
Are you fully insured and bonded?
Ask for general liability, workers’ compensation, and bonding. Missing coverage is a big red flag.
Are cleaners background checked?
If not, huge red flag. Anyone entering your home should be screened before they ever arrive.
People You Can Trust
Every cleaner on our team is background-checked through a nationally recognized screening provider, the same standard used by many Fortune 500 companies. We are also bonded, adding another layer of protection and peace of mind.
Because our cleaners are trained employees, not independent contractors, we carry workers’ compensation insurance on their behalf. If a cleaner is ever injured while working in your home, our insurance covers it. You are not exposed to liability, and you are not left wondering who is responsible.
State-of-the-art Operations Management System
Clear, reliable communication with your cleaning team and our office, every step of the way.
Appointment reminders
Cleaning day is never a surprise.
On-my-way notifications
Know when your team is arriving in real time.
Streamlined payments
Secure, automatic processing with no chasing invoices.
Service history tracking
We remember preferences, access notes, and special requests.
Instant online quotes
Flat-rate pricing based on your home, no guesswork.
It is the same kind of professional infrastructure you would expect from any well-run service business, because a skilled trade deserves systems that match the quality of the work.
Consistent Standards and Training
Every clean follows the same detailed checklist, room by room and task by task. It is not left to memory or personal preference, so you get the same thorough job whether it is your first clean or your fiftieth.
We use the same professional-grade products on every visit, with eco-friendly options available on request. New team members complete structured onboarding before ever cleaning a home solo, paired with hands-on supervision from experienced staff, not a one-day crash course.
Professional-Grade Products and Equipment
Cleaning is a skilled trade, and skilled trades use the right tools for the job.
Our team uses name-brand, professional-grade products including Sprayway glass and stainless steel cleaner, Clorox EcoClean, and Pledge, chosen for safety and effectiveness. We use 1200W Shark vacuums with HEPA filtration to capture dust and allergens, plus steam mops with rotating pads that remove 99.9% of common household bacteria using just water.
Professional results require professional tools.
Frequently Asked Questions About Our Services
Are house cleaners background-checked, and how would I know?
All of our cleaners pass a background check before they start work. We use Checkr (https://checkr.com/), an industry-standard background check provider, to run these checks. We screen out any candidate with a history of violent crime, theft, illegal drugs, or sexual offenses. We cannot release the summary report due to legal and contractual restrictions.
What’s the difference between a cleaning company that uses W-2 employees versus independent contractors (1099)?
With a W-2 cleaner, the company is the employer — we hire them directly, run a background check, cover them with workers’ comp, and carry liability insurance on the work they do in your home. We train them, supervise them, and if something goes wrong, we’re accountable for it.
With a 1099 contractor, that person is self-employed. The company that sent them isn’t required to background-check them, insure their work, or cover an injury in your home. If something breaks or someone gets hurt, there’s often no coverage behind them.
That’s why every cleaner on our team is a W-2 employee (not a contractor) — background-checked, bonded, and insured. You’re getting someone we vetted and trained, backed by real coverage if anything goes wrong.
What does it mean for a cleaning company to be “bonded”, and why does that matter?
Being bonded means a company has purchased a surety bond — a policy that protects you financially if something goes wrong, like theft or damage during a cleaning.
Here’s why that matters: without a bond, if a cleaner steals from you or damages something in your home, your only recourse is to sue the company or the individual directly — and collecting on that can be slow, expensive, or a dead end. With a bond, there’s a fund already in place to cover that loss.
We’re bonded (along with being W-2, background-checked, and insured), so you’re covered if something ever goes wrong.
What does it mean for a cleaning company to be “insured”, and why does that matter?
Being insured means we carry business insurance that protects you if something goes wrong during a cleaning — specifically, coverage for accidental damage caused while the work is being done. A vase gets knocked over, a floor gets scratched — that coverage is what pays to fix it instead of you.
That protection comes from our professional liability coverage. It’s built to cover mistakes made while actually performing the cleaning — which is exactly the situation of “something got damaged while my house was being cleaned.”
Here’s the catch: a lot of companies carry general liability and call themselves “insured,” but general liability alone often excludes damage to whatever’s actively being cleaned — it’s a common gap in the standard policy. Some companies don’t realize it. Others do and just hope nothing happens. And some claim to be insured but aren’t covered at all — those are the ones that disappear the moment something serious actually goes wrong.
We carry general liability, professional liability, bonding, and workers’ comp, and we’re happy to show proof of any of it. That’s the difference between saying you’re insured and actually being covered.
What does it mean to be licensed as a cleaning company?
You’ll see cleaning companies, including us, say they’re “licensed” — but it’s worth knowing what that actually means. Florida doesn’t have a state-issued cleaning license — it’s not a regulated trade like electrical or plumbing. There’s no exam or certification you take to become a “licensed” cleaner.
What it does mean: we hold a business tax receipt from our local city and are properly registered as a company with the state. Licensed, in this business, means we’re a real, registered company — not a special credential.
Here’s why that still matters: a licensed, registered company is traceable and accountable. You know who you’re dealing with, and there’s a real business behind the work if something needs to be made right. An unregistered operation can vanish without a trace, with no way to hold anyone responsible.
We’re properly licensed and registered, on top of being W-2, bonded, and insured.
What is workers compensation and why does it matter? #6
Workers’ compensation is insurance that covers a cleaner’s medical bills and lost wages if they’re hurt on the job — in your case, that means hurt in your home.
Here’s why it matters to you: without it, if a cleaner is injured while working at your house, you could be the one held liable for their medical costs. That’s a real risk with cleaners who aren’t covered — many 1099 contractors and unlicensed companies skip this coverage entirely.
Every cleaner on our team is a W-2 employee covered by our workers’ comp policy. If an accident happens, it’s on us, not you.
What red flags suggest a cleaning company isn't legitimate?
Watch for a company that can’t (or won’t) tell you whether its cleaners are employees or contractors, dodges questions about background checks or bonding, has no verifiable local address, or only accepts cash with no receipt. Prices dramatically lower than every other quote, with no explanation, is another signal — someone along the line is cutting corners, usually on vetting or insurance. A legitimate company answers these questions directly and is happy to put its policies in writing.
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